Privacy Policy

General

The policy mentioned below applies to NEXTNET and to you, NEXTNET users

  1. NEXTNET NETWORK TECHNOLOGY LTD(US), the publisher and operator of https://NEXTNET.me , hereinafter referred to as “NEXTNET”. The use of first person pronouns (we, our, etc.) in this policy refers to NEXTNET’s commercial entities. In addition, when used, the proper term “Site” refers to NEXTNET.me and its associated affiliated sites
  2. You, a NEXTNET User - Because you are a NEXTNET user, references to “you” and other second person pronouns (e.g., “your” and “your”) in this policy below refer to you as a NESSBIT user.

This Privacy Policy describes how we use your information when you register on this Site, subscribe to services, purchase products, or otherwise use our online services. This policy does not cover information collected from other third party websites.

Revised Policy

We reserve the right to amend, amend or modify this policy and our other policies and agreements at any time. You should periodically check for any changes to this policy by revisiting this page, using the “Refresh” button on your browser. You should note the date when this policy was last revised. If you click the “Refresh” button in your browser, the “last modified” date remains the same, and it can be assumed that there is no change. A change in the “last modified” date indicates that the policy has been updated or edited, and the updated or edited version supersedes any previous version immediately upon publication.

Browsers, carriers, CDNS, and other organizations or individuals may cache our pages for bandwidth savings or other reasons, in which case you should refresh the cache yourself to check the latest terms and conditions.

Collection and use of personal information

Personal information is data that can be used to identify or contact specific individuals. Any time you contact NEXTNET or NEXTNET, you may be asked to provide personal information. NEXTNET and its affiliates may share this personal information and use it in accordance with this Privacy Policy. NEXTNET and its affiliates may also combine this information with other information to provide and improve our products, services, content and advertising campaigns. You are not bound to provide the personal information we request, but in many cases, if you choose not to provide it, we will not be able to provide you with our products or services or respond to any questions you may have. Due to the unique nature of the services provided by NEXTNET and the need to protect subscriber privacy, we exempt subscribers from having to provide truthful information, but we may still submit this information to an anti-fraud database for detection and may require subscribers to modify clearly fraudulent information to meet security and compliance requirements.

The following provides some examples of the types of personal information that NEXTNET may collect and how we might use such information:

What information do we collect

  1. When you create a NEXTNET account, we may collect email addresses, IP addresses, your name, mailing address, phone number, contact preferences, and more
  2. When you use NEXTNET products, services, or subscriptions, we may collect connection information such as IP addresses, connection times, connection ports, traffic types and characteristics
  3. In some cases, such as when you apply for NEXTNET Benefits, you may be asked to submit a government-issued ID or school information, but only in very rare cases.

How do we use your personal information

  1. Using the personal information we collect, we will be able to notify you of changes and updates to NEXTNET’s products, services or subscriptions, and may also notify you of offers and promotions. If you do not wish to receive this information, you can opt out of our email list, but you will still receive basic information related to your account.
  2. We will also use personal information to help us create, develop, operate and improve NEXTNET products, services, content and advertising.
  3. Submit your personal information to the Fraud Prevention database in an encrypted and non-retractable manner so that your information can be compared to prevent fraud, abuse and refund.
  4. We may use your information to confirm your identity, such as whether you are eligible for educational benefits.
  5. From time to time, we may use personal information to send important notifications, such as information about purchases and changes to terms, conditions and policies. Because this information is essential to your communication with NEXTNET, you cannot refuse to receive such information.
  6. We also use personal information for internal purposes such as auditing, data analysis, and research to improve NEXTNET’s products, services, and communications with our customers.
  7. If you participate in NEXTNET sweepstakes and other similar promotional activities, we will also use the information you provide to administer such activities.

Collection and use of non-personal information

We also collect and use data that by itself cannot be directly linked to any particular individual. We may collect, use, transfer and disclose non-personal information for any purpose. Below are some examples of the non-personal information we might collect and how we might use it.

  1. We collect information such as language, ZIP code, area code, unique device identifier, referral URL, geographic location, and the time zone in which a user uses NEXTNET products so that we can better understand customer behavior and improve our products, services, and advertising.
  2. We may collect and summarize our customers’ usage information on our website, NEXTNET services, clients and our other services to help us provide our customers with more useful information about which parts of our website and services they are interested in, such as page stay time and click heat map, etc. For the purposes of this Privacy Policy, aggregate data is considered non-personal information.
  3. We may collect and store detailed information about how you use our services, including search queries and DNS resolution. Such information may be used to improve our products and services. Usually this information does not involve your IP address.

If we use non-personal information in combination with personal information, such information will be treated as personal information for the duration of the combined use.

Cookies and other technologies

NEXTNET’s websites, online services, interactive applications, E-mail and advertising may use “cookies” and other technologies, such as pixel tags and website beacons, HTML 5 fingerprints, etc. These technologies help us better understand user behavior, tell us what parts of our site people are viewing, measure and improve the effectiveness of advertising and web search. We treat information collected through cookies and other technologies as non-personal information. However, if an Internet Protocol (IP) address or similar identifying mark is treated as personal information by local law, we will also treat such identifying mark as personal information. Similarly, for the purposes of this Privacy Policy, where non-personal information is used in combination with personal information, we treat the information used in combination as personal information.

We use Cookies to store Session information, which contains your “login status”. Under this privacy policy, such information is not regarded as “personal information”, because others cannot use such information to restore any of your personal data.

NEXTNET does not use Cookie technology to disclose any of your personal information to our partners.

Like most Internet services, we automatically collect certain information and store it in a log file. Such information includes Internet protocol (IP) addresses, browser types and languages, and Internet service providers (ISP), referrals/opt-out sites and applications, operating systems, date/time stamps and clickstream data > We use this information to understand and analyze trends, manage the site, understand user behavior on the site, improve our products and services, and gather information about the overall audience characteristics of our user base. NEXTNET may use this information for our marketing and advertising services.

NEXTNET may use any traffic analysis technology to analyze, examine, and intercept all traffic passing through the NEXTNET network in order to avoid copyright issues/illegal information and other content that could harm NEXTNET’s interests; These contents do not contain your personal information (such as credit card information).

Disclosed to third parties

In some cases, NEXTNET provides certain personal information to strategic partners who work with NEXTNET to provide products and services or to help NEXTNET market to customers. For example, when you request an additional subscription for NEXTNET Subscriber Rights, we may require information from you to create and activate the subscription. So that relevant parties can provide services. If you are approved to use the services, your account will be subject to the privacy policies of NEXTNET and related additional service providers. NEXTNET will only share personal information with third parties for the purpose of providing or improving our products, services and advertising, and for anti-fraud/abuse purposes; And will not share personal information with third parties for marketing purposes.

Government Request

NEXTNET receives a variety of legal requests for information or action. NEXTNET reviews these requests to ensure that they have a valid legal basis. If the request complies with the law, we will respond to the request by providing as limited data as possible. We will challenge or deny a request if it lacks valid legal basis or if we determine that the request is unclear, inappropriate or overly broad.

We have never built “back doors” or other access channels into our services or systems, and we have never given any government direct access to NEXTNET’s servers, ever.

Government requests that NEXTNET may receive include:

  1. Account retention requests under U.S. privacy regulations allow law enforcement and government agencies to request that NEXTNET retain the content of a user’s NEXTNET account. NEXTNET shall, upon request, obtain a one-time copy of the user’s NEXTNET account and retain it for 90 days.
  2. U.S. National Security Order
  3. Account restriction/deletion requests from law enforcement. This may require NEXTNET to restrict or delete a user’s account. NEXTNET needs a court order or paperwork from law enforcement to prove that users will be charged with a crime based on the evidence in their accounts.
  4. Requests for accounts that are stored in U.S. data centers.
  5. Requests based on financial identifiers such as credit card data. For example, credit cards have been fraudulently used to purchase NEXTNET products or services. These requests often seek details about suspected fraudulent transactions.

Service provider

NEXTNET shares personal information with companies that provide services such as information processing, providing credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, gauging your interest in our products and services, and conducting customer surveys or satisfaction surveys. These companies have an obligation to protect your information and may be located anywhere NEXTNET does business.

Other

NEXTNET may be required to disclose your personal information based on laws, legal procedures, lawsuits and/or requests from public agencies and government departments within or outside your country of residence. We may also disclose information about you if we determine that disclosure is necessary or appropriate in respect of national security, law enforcement or other matters of public importance.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or users. In addition, in the event of a restructuring, merger or sale, we may transfer all personal information collected by us to relevant third parties.

Protection of personal information

NEXTNET takes the security of your personal information very seriously. NEXTNET online services, such as the NEXTNET Management Portal, use encryption technologies such as Transport Layer Security Protocol (TLS) to protect your personal information during transit. When we store your personal data at NEXTNET, we use computer systems with limited access that are deployed in facilities protected by mathematical encryption and/or physical security measures that are impossible to break in a short time on a modern computer system. NEXTNET data is stored in encrypted form, as it is when we use third-party storage space.

When you use certain NEXTNET products, services or subscriptions or post on forums, chat rooms or social networking services, the personal information and content you share can be seen by other users who may read, collect or use your personal information. You are solely responsible for the personal information you decide to share or submit in the above circumstances. For example, if you publish your name and email address in a forum post, that information is public. Be careful when using such features.

If you log into your personal account on any third party device and do not log out and clear the access key, they may have access to your personal information. Some organizations or businesses provide devices that run compliance software with high privileges that may also collect information about your use of NEXTNET products, services, or subscriptions. The use of NEXTNET products, services, or subscriptions on unsecured devices may also result in unauthorized access, downloading, and/or storage of your personal information.

Integrity and retention of personal information

NEXTNET provides easy ways for you to update your personal information to ensure that your personal information is accurate, complete, and up-to-date. You can also ask our support staff to update your information.

NEXTNET retains your personal information and modification history for the duration of the purpose described in this Privacy Policy, unless required by law or regulation to store it for a longer period of time.

After NEXTNET shares your personal information with third parties for security and anti-fraud/anti-abuse purposes, the retention of your personal information is determined by the third party.

Personal Information

You can visit NEXTNET.me to log in to your account and help us ensure that your contact information and preferences are accurate, complete, and timely updated. For other personal information we retain, we will provide you with access for any purpose, including requesting correction of inaccuracies or deletion where NEXTNET lacks the authority to retain such data under law or for legitimate business purposes. We reserve the right to refuse processing requests that are frivolous or vexatious, infringe upon the privacy of others, are extremely impractical, or for which access is not required by local law. Requests for access, correction, or deletion of information can be submitted through the support request.

If you wish to no longer have personal information stored with NEXTNET, you can request the deletion of your data through the management portal’s ticket system, and we will respond immediately upon receipt of the request. Data deletion requests can be revoked within 7 days of issuance. We will delete your personal data within 7 days of receiving the request. After data deletion, some data that has undergone irreversible processing may still be stored for fraud prevention and abuse. You will also be unable to use the previous email address to register a new NEXTNET account.

Third-Party Websites and Services

NEXTNET’s website, products, services, or subscriptions may contain links to websites, services, or products from third parties. Our website, products, services, or subscriptions may also use services from third parties—such as the Google Fonts library.

Information collected by third parties, which may include location data or contact information, must comply with the third party’s privacy policies. We encourage you to understand the privacy policies of these third parties.

If you request NEXTNET to create products, services, or subscriptions with NEXTNET partners and/or third parties, we will provide your personal information for necessary purposes. When you request to cancel these products, services, or subscriptions, we will immediately cease providing this information, and the retention period for this information by third-party service providers will be determined by their privacy policies.

International Users

As described in this privacy policy, all information you provide may be transmitted or accessed by entities dispersed around the world. As a global enterprise, NEXTNET has multiple legal entities in different jurisdictions, each of which is responsible for the personal information they collect, with NEXTNET acting on behalf of these entities in processing such personal information.

When transferring data of users from different regions to the data centers used by NEXTNET, we commit to transferring and storing data in a manner that complies with legal requirements.

Company-Wide Commitment to Your Privacy

To ensure the security of your personal information, we communicate the company’s privacy and security guidelines to all NEXTNET employees and strictly enforce privacy protection measures within the company.

Privacy Concerns

If you have any questions or concerns about NEXTNET’s privacy policy or data processing, or wish to complain about possible breaches of local privacy laws, please contact us. You can contact us anytime through the support system in the NEXTNET management portal or via email.

All such communications will be investigated, and we will respond as soon as possible in appropriate cases. If you are dissatisfied with the response received, you may escalate the complaint to the relevant regulatory authority in your jurisdiction. If you request, we will make efforts to provide you with information about avenues for redress that may be applicable to your situation.

NEXTNET reserves the right to update its privacy policy at any time. If we make significant changes to the privacy policy, we will post notices and the updated privacy policy on the company’s website.

NEXTNET NETWORK TECHNOLOGY LTD